10:00 4th October: 30 minute downtime for release
10:00 26th July: GradeMaker offline for 30 minutes for maintenance task
Site offline for upgrade Update: 02/05/19 11:24The site is back up and we are currently testing the release Update: 02/05/19 11:04The upgrade is currently taking longer than expected. We will update you when we have more details. Thank you for your patience Update: 02/05/19 10:53The GradeMaker site is current offline for an upgrade.
GradeMaker was offline from 8:30 for an hour this morning for a database update
GradeMaker is currently offline for planned upgrade. Please try back in a couple of hours. Update: 02/01/19 11:50GradeMaker is back up after a brief planned maintenance window.
Intermittent outage Update: 18/09/18 14:33We have released a configuration change to the server that has removed the server memory issue. The servers are being monitored and the incident is being closed. Update: 11/09/18 19:47We have isolated a memory leak in one of the technologies we used to build GradeMaker. This memory leak was causing the original servers to run out of memory and not be able to server the site to users. A fix has been found for the memory leak and we are testing it thoroughly before deployment. The expectation for the deployment of the fix is the beginning […]
GradeMaker temporarily offline due to server issue Update: 30/08/18 21:36An issue affecting our hosting servers caused the Grademaker app to be unavailable between 1430 and 1450 on 29th August 2018.
GradeMaker offline for an upgrade Update: 04/05/18 11:37The system has been live over half an hour now and we haven’t noticed any significant issues. If you come across any problems then please raise a support ticket. Update: 04/05/18 10:38Please note, the times in these messages are out by one hour. It should be 11:38 GMT Update: 04/05/18 10:37We are completing testing of the new code and will update you when access is turned back on Update: 04/05/18 09:04GradeMaker is offline for a couple of hours for a major upgrade, we will update you when it is back online
GradeMaker temporarily offline following update Update: 13/07/17 14:55GradeMaker is back online. The issue was isolated to a memory problem on one of the modules GradeMaker uses. The memory issue has been fixed and we are monitoring it closely. Update: 13/07/17 13:55Following this mornings update we have found an issue with one line of code in the product that isn’t running correctly. The failure in the line of code stops users being able to access some of the core functions within the product. For this reason we have temporarily taken GradeMaker offline while we diagnose and resolve the issue. The line […]