Status History

View current status

Scheduled maintenance
18th August 2020, 1:00 pm

GradeMaker is currently offline for planned maintenance between 1pm and 2pm (BST). Please try again later today.

Update: 18/08/20 13:26
GradeMaker Pro is now available. If you do have any issues accessing the site, please contact Support.
Running normally
18th March 2020, 2:45 pm
Scheduled maintenance
18th March 2020, 1:00 pm

GradeMaker is currently offline for planned maintenance between 1pm and 5pm (GMT). Please try again later today.

Update: 18/03/20 14:30
GradeMaker Pro is now available. If you do have any issues accessing the site, please contact Support.
Running normally
4th November 2019, 10:30 am

Scheduled maintenance
1st November 2019, 9:09 am

10:00 4th October: 30 minute downtime for release

Issues
23rd July 2019, 5:05 pm

10:00 26th July: GradeMaker offline for 30 minutes for maintenance task

Issues
2nd May 2019, 10:53 am

Site offline for upgrade

Update: 02/05/19 11:24
The site is back up and we are currently testing the release
Update: 02/05/19 11:04
The upgrade is currently taking longer than expected. We will update you when we have more details. Thank you for your patience
Update: 02/05/19 10:53
The GradeMaker site is current offline for an upgrade.
Scheduled maintenance
4th March 2019, 3:27 pm

GradeMaker was offline from 8:30 for an hour this morning for a database update

Scheduled maintenance
2nd January 2019, 3:27 pm

GradeMaker is currently offline for planned upgrade. Please try back in a couple of hours.

Update: 02/01/19 11:50
GradeMaker is back up after a brief planned maintenance window.
Issues
6th November 2018, 2:23 pm

Intermittent outage

Update: 18/09/18 14:33
We have released a configuration change to the server that has removed the server memory issue. The servers are being monitored and the incident is being closed.
Update: 11/09/18 19:47
We have isolated a memory leak in one of the technologies we used to build GradeMaker. This memory leak was causing the original servers to run out of memory and not be able to server the site to users. A fix has been found for the memory leak and we are testing it thoroughly before deployment. The expectation for the deployment of the fix is the beginning of next week, if testing goes well. In the meantime the service has not had any downtime since we added the larger servers in and we are continuing to monitor the system. The system up-time for the last year is 99.99{112041c62ebe48a6d3776d7b731c2d0241bfe962272e59aab80061c319a1a4b9}
Update: 06/09/18 09:02
We are experiencing some intermittent outages of a few minutes at a time. If you experience a “Gateway Timeout” message then please try again a couple of minutes later. We are investigating this issue and will publish an update as soon as we have it.