Quality Assurance
Quality Assurance
Tools to ensure that every question is error-free, valid, and reliable
We help testing organisations to improve their quality assurance process
A key aim for many high-stakes test providers is to ‘bake in’ quality assurance at each stage of the test development process. With GradeMaker Pro you can achieve this with customised quality checks, handy reviewer tools and exam coverage reports for scrutineer meetings.
Moving to online authoring can improve exam quality if…
- The test development process you oversee is complex and can be overwhelming at busy times.
- You find it difficult to keep on top of all the back-and-forth quality checks with authors and reviewers. You are concerned that some could fall through the cracks during busy periods.
- It is a challenge to ensure reviewers and approvers have completed essential quality checks.
- Managing QPEC and scrutineer meetings is difficult because your teams work in different locations, content is reviewed in hard copy format, or because there are multiple documents to pull together.
Quality will always be the primary consideration when developing high-stakes exams.
In this post we explore five areas of exams authoring in which quality control can be enhanced using technology.
GradeMaker Pro gives you...
- Built-in Quality Assurance forms for mandatory completion at every stage and designed to meet your specific requirements.
- One place for all questions to be created and edited, so nothing is lost in multiple versions.
- Tagging tools that link items to your quality framework, including Bloom’s Taxonomy, Assessment Objectives, Topic and Skill Mapping.
- The ability to record targeted and actual difficulty and discrimination values, enabling you to construct well balanced tests.
- Tools for reviewers to flag content issues and request they be actioned before an item or test can proceed through the workflow.
- Reports for approvers and project managers on test coverage to support QPEC or quality assurance meetings.

There is an easier way to maintain high-standards in your quality assurance process
As a test developer using GradeMaker, you will:
- Have a quality assurance process which is centrally managed and more efficient to run.
- Be confident in your authoring process, that no errors have crept in, and no revisions have been missed.
- Be assured that your test development team have gone through a pre-set process for question writing.
- Know that every author and reviewer has completed and signed-off on every part of their quality assurance checklist.

See how you can make guidance information and QA forms automatically available to your contributors when and where they need them.