Alice Leigh

GradeMaker offline for an upgrade Update: 04/05/18 11:37The system has been live over half an hour now and we haven’t noticed any significant issues. If you come across any problems then please raise a support ticket. Update: 04/05/18 10:38Please note, the times in these messages are out by one hour. It should be 11:38 GMT Update: 04/05/18 10:37We are completing testing of the new code and will update you when access is turned back on Update: 04/05/18 09:04GradeMaker is offline for a couple of hours for a major upgrade, we will update you when it is back online

GradeMaker temporarily offline following update Update: 13/07/17 14:55GradeMaker is back online. The issue was isolated to a memory problem on one of the modules GradeMaker uses. The memory issue has been fixed and we are monitoring it closely. Update: 13/07/17 13:55Following this mornings update we have found an issue with one line of code in the product that isn’t running correctly. The failure in the line of code stops users being able to access some of the core functions within the product. For this reason we have temporarily taken GradeMaker offline while we diagnose and resolve the issue. The line […]

GradeMaker offline Update: 21/02/17 17:33GradeMaker is back onlineThe Major Incident has been closed. Further investigation is ongoing to the root cause of the issueThe update script has completed.We have enabled the application again and are testing the migrationThe system will be monitored and retested.Thank you for your patience Update: 21/02/17 16:50The update script is still running to expectation and should be finished within the hour. GradeMaker remains offline while it completes.The next update will be within 1 hour (17:45 GMT). Update: 21/02/17 15:38We have stopped the database update script running on the live database. After further reviewing of the script […]

GradeMaker Maintanence: Tuesday 2nd February 2016 12:00 – 14:00 GMT The server hosting the GradeMaker database is being updated on Tuesday 2nd February between 12:00 – 14:00 GMT. During this period GradeMaker will be offline.